This seems to be an ongoing issue. My apologies if I've missed something, but that doesn't seem to be the case.
Judging from the URLs of this week's archived shows, there was a difficulty with a server, perhaps a server change, etc. I know I couldn't get any of the archived shows last time I tried, so something was up. A post or an email saying "we're working on it" when something like that happens would be nice.
Also, it's nearly 2am pacific time and yesterday's show (Wednesday's) isn't available yet. Is this a new policy or just a temporary inconvenience or just because they're still working out the kinks of the new schedule and partnerings, etc? Again, some type of communication letting members know what's going on would be nice.
I don't expect perfection, and I don't think any of us do. But, this is a business, and members are paying customers. When we're not getting the convenience and extras we're paying for, there should be some sort of communication process in place to let us know what's going on.
I'm a reasonable person, but it's irritating when I come to the site expecting to be able to watch the show or the post-game show and it's not working properly. I know sometimes things break when you're not looking, but if it's 'broken' for more than a day, then I think some sort of explanation is in order. That's all I'm sayin'.
by
pmdtrans on
07/17/2008 05:00:56 AM EST
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