11/19/09 - Vote TYT : 2009 Podcast Awards Info | 27 comments (27 topical, 0 hidden)
I've been voting every day, but... (none / 0)
...I've never gotten an email confirmation back from them.  Now I'm worried.

by EveningStarNM on 11/16/2009 11:10:39 PM EST

That's a problem (none / 0)
Check your spam filter and settings ASAP. I use Gmail and I haven't had any issues.

by Tom Hanc on 11/16/2009 11:16:04 PM EST

[ Parent ]
Same here, never getting the confirmation emails (none / 0)

Same here, I just voted yesterday when I got the email from TYT but I never received the confirmation back. I have check my spam folder, both locally and on the gmail web service.

 

It is twice now I haven't received the confirmation email.

by girardot on 11/18/2009 11:22:17 AM EST

[ Parent ]
something wonky going on? (none / 0)
Me, too, I have voted twice so far where I have not received a confirmation mail.  The rest of my votes I got an email almost immediately.  Remember you can only vote once in a 24 hour period.  My advice to you is to try again in 24 hours and see if you get the verification email.  It may be as simple as a mis-typed email address on our part.  The text is really small and light in my browser.

by reba on 11/18/2009 12:45:40 PM EST

[ Parent ]
Make sure all fields are completed (none / 0)
Your name, type your email address correctly (maybe autocomplete put in the wrong address?) and click that you are a 'Listener' per the instructions.

by Tom Hanc on 11/18/2009 01:27:12 PM EST

[ Parent ]
I sent an email to them... (none / 0)
...at podcast@podcastconnect.com.  I got an email back from Todd Cochrane saying that the confirmation emails had been sent and they were being blocked somewhere after that.  He wants to blame my ISP.  But he said that he would validate my emails manually.

So now I'm trying a different email account with a different provider.  Same result.

Those folks don't have their act together.  The votes are not being counted accurately.

by EveningStarNM on 11/18/2009 08:43:00 PM EST

[ Parent ]
Keep trying (none / 0)
I haven't had any issues, but I'm using Gmail and Firefox.

by Tom Hanc on 11/18/2009 09:54:24 PM EST

[ Parent ]
Oh, I will! (none / 0)
I have a Gmail account that I can use.  But it still means that lots and lots of people have not had their votes counted.

I wrote a message back to them saying that I think they're routing their confirmation emails through a server that's either been blacklisted and is blocked by other servers' spam filters, or it's going through a server with an open port 25, which most other servers recognize as a spoofable server, and they block emails from it.

Whether or not they do anything about it -- like cancel the vote and start over in order to be fair and accurate -- is still up in the air.  But right now, all we know is that a lot of votes are not being counted.

by EveningStarNM on 11/18/2009 10:52:54 PM EST

[ Parent ]

11/19/09 - Vote TYT : 2009 Podcast Awards Info | 27 comments (27 topical, 0 hidden)