I don’t want to make this diary a rant about “evil” big businesses. Yes I’m frustrated as a small business owner that I face innumerable hardships, however, I don’t have it in me to blame someone else. What I do have a problem with is when I have to interact with these companies who in my mind are ripping off the American public. Purely from a consumer basis, I find myself being consistently lied to and swindled for my money. For example, today I received my AT&T bill, and they just happened to add on a couple of hundred bonus bucks. After giving them a call and spending almost an hour on the phone, I finally spoke to a supervisor and the supposed “error” on the part of AT&T was resolved. I’m curious how often this happens and how many people make notice of these supposed “errors,” let alone have the time to straighten things out even if it’s for a minimal amount.
I could go on for days about the corporate greed and corruption that has taken over the United States at the expense of the consumer, however, I’ll stop for now. What angers me more is how these companies have killed customer service. No matter where you go these days, it’s hard to find people that actually care, let alone take pride in their work. I’m not asking for a superficial Wal-Mart greeting, but merely some common decency. It’s time to bring the “Blue Magic” back to our cities, though this time let’s make it legal folks.
posted by rev24 
